Wider, tougher ultra-low emissions zone to be implemented sooner than anticipated. Mayor Kahn also calls for re-introduction of nationwide scrap page scheme
Garages
DEALING WITH CUSTOMER COMPLAINTS
Running a garage would be easy if it wasn’t for the customers. Andy Savva has some tips for dealing with complaints.
INDUCTION INNOVATIONS LAUNCHES 'VENOM'
Induction Innovations is pleases to announce the launch of 'VENOM™', the third generation of its Mini Ductor handheld induction heater.
SOLVING DIAGNOSTIC AND REPAIR CHALLENGES WITH ALLDATA REPAIR
Are you having problems trying to access vehicle information for repair jobs? ALLDATA is here to solve the diagnostic and repair challenges faced by garages.
THE RENAULT LAGUNA II (2001-2008)
One car that was known to be problematic when it came out of warranty was the second generation Renault Laguna. CAT gives the vehicle a full inspection.
Sillars airs views on 4-1-1 ahead of IAM rebrand
IAM Boss Sarah Sillars airs her views on 4-1-1
F-GAS LOOPHOLE 'A MOCKERY' OF CERTIFICATE SYSTEM
The Mobile Air Conditioning sector has made 'a mockery' of F-GAS law with retailers selling on R134a refrigerant products to uncertified buyers
LOOK AT YOURSELF THROUGH YOUR CUSTOMER'S EYES
It can be difficult to perceive your business the way your customer does, but doing this is vital to making a good first impression
EXPAND YOUR HORIZONS OVER MULTIPLE SITES
Andy Savva - Everybody needs a plan to develop their staff and businesses, but is it wise to consider a franchise or multi-site model?
THE LAST UNDERSUPPLIED AREA
Entrepreneur and Garage Manager Jonathan Davies, discusses the launch of the first CMF factor branch in Gwynedd.