Investing in your existing customers is the key to reaching that pot of gold for garages, writes Andy Vickery.
Garages
MARKETING YOUR GARAGE BUSINESS EFFECTIVELY
Aftermarket Consultant Andy Vickery provides some useful tips to help garage owners market their businesses successfully.
NEW PHONES BUZZING IN WORTHING
General Manager Steve Reeves shows us around a South Coast factor that has received an upgrade.
ESSENTIAL WINTER VEHICLE CHECKS – BRAKE CALIPERS
Brake Engineering gets workshops prepared for those winter checks with particular attention to the vehicle's braking system.
KEEPING THE RIGHT PEOPLE
Holding on to the best candidates means more than just money says Andy Savva
THE GOING RATE IN THE AREA
Working out how much you should charge should involve more than simply plucking a figure out of the air, says Andy Savva
QUICK, CHEAP AND GOOD... PICK ANY TWO
Introducing a Service Level Agreement between factors and garages could stop the current race to the bottom. Mike Owen reports.
JUMP IN CARS HAVING NO MOT ON GARAGE ARRIVAL
A survey has found that nine out of ten garages have seen an increase in vehicles being presented for test without having a valid certificate in force.
TO TRAIN OR NOT TO TRAIN?
Can one person ever really claim to be ‘fully qualified’ or is there always more to learn? Andy Savva investigates
SERVING THE COMMUNITY AS AN INDEPENDENT
Kamran Saleem, Managing Director of Motor Serv UK, shows us around one of the most modern garages in Solihull