Mike Owen describes how persevering with obsolete IT equipment can blunt your USP and suggests an upgrade can be worth the hassle.
The brave new world in which we do business allows no room for Luddites and any weakness in you as a staff member, as a business owner or as a user of another business will be exploited by your competition.
This month sees us focus on both the Vauxhall Zafira and the Astra H. Both Griffin emblemed vehicles are derived from the Astra chassis, however, one was a popular hatchback tussling with the Ford Focus and Volkswagen Golf for supremacy, while the Zafira became a staple vehicle for those requiring extra space
The Parts Alliance has revealed its plans for 2015 a day after Andrew Page ceased being an associate member
Andrew Page has announced that it is entering a partnership with the Unipart Group, on the same day it left the Parts Alliance
BREAKING NEWS: It has emerged that Andrew Page has left the Parts Alliance, only six months after returning to the group.
RMI's IGA bigs up SERMI as a ‘significant step towards having a level playing field'
This month sees us focus on the Mercedes E-Class. The saloon has established itself as a key member of the luxury midsized market, alongside other mainstays such as the BMW 5-Series and the Audi A6, with the trio recently being joined by the Jaguar XF
The RMI’s Independent Garage Association (IGA) has announced a sharp increase in the number of technicians it has trained over the past year.
Mike Owen thinks you may know more about your customers than you realise and has some useful tips on how to make databases work for you
John Genge gives some advice on phone manner and how it can improve your customers’ attitude to and confidence in your business