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The vast majority of independent garages offer a pick up and drop off service to those that need it, according to a survey.

[caption id="attachment_6138" align="alignright" width="300"] Independents 'meet the needs of vulnerable customers'[/caption]

The poll, carried out on behalf of the Driver and Vehicle Standards Agency (DVSA), also found that out of the 12 percent of garages who do not currently offer this service, two-thirds would be prepared to if the customer was vulnerable.