Skip to main content

DVSA: 88 PERCENT OF GARAGES OFFER PICK UP AND DROP OFF SERVICE

The vast majority of independent garages offer a pick up and drop off service to those that need it, according to a survey.

[caption id="attachment_6138" align="alignright" width="300"] Independents 'meet the needs of vulnerable customers'[/caption]

The poll, carried out on behalf of the Driver and Vehicle Standards Agency (DVSA), also found that out of the 12 percent of garages who do not currently offer this service, two-thirds would be prepared to if the customer was vulnerable.

READ: DVLA SHOULD CLOSE 'IMMEDIATELY' SAY UNION

Commenting on the DVSA's survey, Stuart James, IGA Chief Executive, stated: “These statistics show yet again that the independent garage sector is able to safely meet the needs of vulnerable customers when they are isolating and need to MOT their car, which reinforces the Government’s decision not to enforce another MOT extension. The IGA has carried out many hundreds of COVID-19 Compliance Audits in garages across the country in support of the Government’s drive to eradicate this virus.

“Independent garages have proven to be safe places for local communities to drop off their cars for MOTs, servicing and repairs, so that even our most vulnerable members of society can safely keep their vehicles roadworthy.”

For the latest news and analysis from around the aftermarket, sign up to the CAT eNewsletter today

 

Latest Articles

View all News articles

Go to comments

Reply to

Your email address will not be published. Required fields are marked *

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.