Motor ombudsman

SMMT-backed body produces graphic highlighting main areas of customer dissatisfaction

A new poll finds 79% of those surveyed are finding conditions tough

Shortages caused by rivals poaching staff and team members self-isolating continues to be a problem, finds study

Chief Ombudsman suggests that an announcement could be made by the Government in the New Year

Awards presented to eight regional winners

Motor Ombudsman releases list of most complained about items so far this year

More motorists know about their MOT date than ever, but vehicles that miss tests has tripled YoY

The Motor Ombudsman polls 600 garages on the fall out of the MOT extension

St Austell-based workshop win Motor Ombudsman gong

New Awards for high-ranking workshops launched