LKQ Euro has added Iris Coatings and five UK distributors of paint and body shop supplies in its latest acquisition. The group who owns Euro Car Parts, has finally concluded the deal that sees them take a 100 percent shareholding in Iris Coatings, a sales and marketing specialist for refinishing distribution.
Garage news
Castrol warn the aftermarket about using the wrong oil
Lubricant giant Castrol has warned independent garages that they may be stocking the wrong types of oil.
A study carried out showed that there is a discrepancy in the aftermarket between the different oil formulations required by vehicles in the UK car parc and the oils available from retailers and workshops.
WEBSITE TAKES CREDIT FOR FRANCHISES GROWTH
Franchises are winning more and more service and repair work from independents according to a new survey by a consumer motoring website which is running aftersales campaigns with manufacturers.
Technicians to benefit
What Car? and Warranty Direct have published the results of their annual car reliability survey. The survey highlights the most common faults and ranks manufacturers according to the likelihood of breaking down and the cost of resulting repairs. Overall findings show that 23.5 percent of cars taken to a garage have electrical faults, while axles and suspensions accounted for 22 percent of problems.
Autoparts to host largest trade day in Glasgow
Scotland’s independent garages have been invited to the biggest aftermarket trade show in the area.
How to hold on to customers on the phone
Garages are at risk of losing business as new research reveals they leave potential customers waiting on hold for more than half a minute.
The survey of 3630 companies by PH Media Group found the average length of time that workshops left customers waiting on hold was 31.11 seconds.
Technicians called on to sign up for tyre safety month
Independent workshops are being urged to join the TyreSafe campaign that runs this October and can provide them with resources for pitching to motorists.
Death of DIY is a boon for independents
The increasing complexity of modern cars means more work for independent garages as DIY motorists down spanners.
That’s the verdict of independent warranty provider Warranty Direct that says fewer and fewer owners are able to even change a lightbulb or engine oil.
INDEPENDENT GARAGES INCREASE SHARE IN OIL CHANGE MARKET, BUT CALLS TO UPSELL
Independent garages have increased their share of oil changes carried out, while franchised dealers witnessed a drop for the third year in a row.
Research by Castrol shows that the independent sector now conducts a third of its oil changes on vehicles aged between zero and four years old.
BEN, CAT AND JRP DISTRIBUTION LAUNCH NEW EXTRA MILE AWARD
The 2014 CAT Awards open for nominations soon and will include a new Extra Mile Award for the aftermarket individual or company that has gone above and beyond.
It is supported by BEN, the automotive industry charity, sponsored by Simply, part of JRP Distribution Ltd, and will be presented at the 2014 CAT Awards