Cat features

"Garage systems and online catalogues play vital roles in helping aftermarket businesses remain competitive. Garage systems enable workshops to increase their professionalism, productivity and profitability. They allow work to be scheduled efficiently, finances to be closely administered and enable customer relationships to be nurtured.

[caption id="attachment_6807" align="alignright" width="150" caption="Joe Elliott "][/caption]

"Obviously the internet has been seen as a fantastic way of increasing business for the last 20 years. In A1 motor stores there were one or two using their website

I think now it’s probably a little over crowded but I’m sure the good ones will carry on doing well because of the social trends of today.

[caption id="attachment_7017" align="alignright" width="150" caption="Steve Gandy"][/caption]

"As an industry we have to realise our customer base is getting younger and more tech savvy.
From a young age they are used to searching for things online and they use this expertise in their purchasing strategy. My 18 year old daughter will rarely visit a shop to make her purchase but instead looks online to compare price before ordering.

[caption id="attachment_1885" align="alignright" width="150" caption="Peter Cox"][/caption]

“There are three current trends that will set the agenda over the next twelve to twenty four months and contribute significantly to the market size and dynamic over the next five years.

[caption id="attachment_6934" align="alignright" width="150" caption="Andy Savva"][/caption]

"I think that it is generally agreed that the future of the industry is going to become more challenging for various reasons; including complex vehicle technology, longer service schedules, customer service expectations and political influences on competence and accountability, all these issues will reduce the number of independent repairers able to work on the modern vehicle.