[caption id="attachment_9607" align="alignright" width="150" caption="Brown Brothers is growing"][/caption]
Re-finishing distributor Brown Brothers has taken residence in a new depot in Aylesford.
The company has started a ten-year lease agreement at the site, owned by Lothbury Investment Management.
[caption id="attachment_9599" align="alignright" width="150" caption="More customers are using winter tyres"][/caption]
Pro-Align is asking garages to help motorists protect their investment in winter tyres.
With more motorists taking the industry up on its winter tyre message, Kwik-Fit reports that demand for winter tyres at its depots has quadrupled in the past four years.
Communication with motorists is the key to improving the customer experience.
That’s the message from the IAAF, which says that gathering more feedback on customer experiences at workshops is needed before a fundamental change of attitudes towards communication can take place.
The message follows the publication of the government’s response to the Motorist’s Forum report on customer experiences at MOT stations and garages.
The Forum’s report put forward 12 recommendations to the government on how to improve the garage customer experience.
A small drop in the UK’s trade deficit figures have been met by a subdued response.
Latest figures from the Office of National Statistics shows that the deficit in November 2012 was £3.5 billion compared with £3.7 billion in October.
A surplus of £5.7 billion on services partially offset a £9.2 billion deficit on goods, and while the overall rolling three month deficit figures on goods to November total £22.3, this figure is also falling.
Compared with the three months before in 2012 this is £0.9 billion less and set against the same three months in 2011 it shows a £1.4 billion improvement.
With 2013 now well underway it’s time to look forward to some of the trade events that will be shaping the aftermarket calendar this year. Whether Automechanika, Autopromotec or Equip Auto is your bag, there's plenty going on to make sure you get the most from your trade visits.
Unemployment across Europe has hit a record high according to official new figures released today.
The Eurostat data show that a total of 18.8 million are out of work in the seventeen Euro zone countries, 11.8% of the full potential workforce.
[caption id="attachment_9550" align="alignright" width="150" caption="Race2Recovery's Mark Zambon"][/caption]
Bosch is helping to support the Race2Recovery Dakar Rally team after supplying a range of motorsport components for the team’s vehicle.
Bosch is an official partner and technical supporter for the team, and has helped kit out the Race2Recovery Qt Wildcat 500DKR with performance and accessibility parts.
Euro Car Parts has had a busy start to the year with the launch of 12 new branches…all in a single day. The new sites, located in Abergele, Banbury, Burnley, Crewe, Eastbourne, Hereford. Kettering, King’s Lynn, Melksham, Morecambe, Rotherham and Truro takes the total number of ECP branches up to 132.
More investment for the Parts Alliance from HgCapital has been announced, as GMF becomes the latest member to benefit.
HgCapital has already invested substantial sums into fellow Parts Alliance members.
[caption id="attachment_9512" align="alignright" width="150" caption="Motor World has selected MAM"][/caption]
The 100-strong Motor World chain has chosen MAM Autopart as its computer system.