HiQ’s vote of confidence as turnover soars

[caption id="attachment_2854" align="alignright" width="180" caption="HiQ forecourts saw 8% more customers in 2009"][/caption]

98% of HiQ customers would use the company’s services again or recommend them to a friend.

In a boost for the fast fit, an independent survey found that nearly all of the 612 customers questioned would return to a HiQ forecourt.

The research was carried out by data capture specialists Connect Direct.

The news comes on the back of a strong year of trading for the company.

In the first 12 months of opening as a fully franchised operation, retail turnover was up in double-digit figures, average ticket value rose by more than 5% and retail footfall increased by 8%.

HiQ retail director Juergen Titz said: “The results are extremely encouraging for us but we know that there is still a lot of work still to do.

“Our strategy is to change the face of the fast fit sector and become ‘the fast fit network you can be sure of’.”